Hello Tom,Thank you for sending the information as requested.Tom, let us download and install latest drivers for your video card from the following link and try the game: ce=agree&cmdNext=NextI have also noticed screen resolution set as 1024x768x8. I am looking forward to your response and thank you again for using Microsoft online support!Best regards,Praveen RMicrosoft Technical Support. This will improve the performance.Please let me know the result. Please download and install latest drivers for your video card from the following link and try the game: ce=agree&cmdNext=NextTom, changing the monitor to Plug and Play will not affect any other game.
Hello Tom,Thank you for your reply.Tom, the issue you are experiencing could be due to the outdated video card drivers installed on your computer. Click Install and follow directions on your screen to install Age of Mythology.Please let me know the result. Click Change, delete the existing path in the Path box, and then type the following line: " :\Program Files\Microsoft Games\AOM" (without the quotation marks)where is the drive letter of the hard disk on which you want to install Age of Mythology. Type your product key and then click Next twice.4. Type " :\setup" (without the quotation marks), where is the drive letter of your computers CD-ROM or DVD-ROM drive.2. Insert the Microsoft Age of Mythology disc 1 into your computers CD-ROM or DVD-ROM.Note: If the Setup Wizard does not appear, complete steps a and b. Reinstall the game into a different directory-1.
For additional information about how to clean boot Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98 Please do not change settings back to Normal until we are done with this issue. To undo the changes, follow the steps above and choose Normal Startup on the General tab in Msconfig. NOTE: When the computer restarts don't be alarmed if many of your programs that usually load when you start your computer, are no longer present. 5) Click Win.ini tab, double-click Windows folder, uncheck “Load=” and “Run=” lines. (the Default is Normal startup) 4) Click to clear the checks from the following boxes: Process Config.sys file Process Autoexec.bat file Process Winstart.bat file (if available) Load startup group items. 3) Under the General tab lets select "Selective Startup" option. 1) Click on Start point to Run and type the following: Msconfig 2) Click OK. For example, these programs may be virus protection software, utility programs, print manager programs, or screen savers. Programs that run in the background in memory are called terminate-and-stay-resident programs (TSR's). Booting clean loads windows without any other program interfering. Follow directions on your screen to uninstall the game.How to Perform a Clean Boot in Windows 98 First lets clean boot your system. Click Age of Mythology to highlight and then click the Add/Remove button or Change/Remove.4. Click on Start point to Settings and choose Control Panel.2. Please use the following steps in the order in which they are presented. Hello Tom,Thank you for your reply.Tom, let us try removing and then reinstalling the game into a new folder. Please let me know so we may continue troubleshooting if necessary.Should you have any questions or concerns on the recent information provided, please write back.I will be glad to assist you further.Regards,Praveen R Microsoft Technical Support. Hello Tom,I have not heard back from you and I was curious if the steps I provided fixed the issue. Now, launch the game and check if you are able to play.Please let me know the result. To access this shortcut, Click Start, point to Programs, point to Microsoft Games, point to Age of Mythology, and then click Diagnostics. Hello Tom,Thank you for your reply.It’s a good troubleshooting measure that you took to try the game on different CD-Rom drives.Tom, let us try the game in Safe Video mode. Personally I think my problem has something to do with the SafeDisc protection or somehow a bad CDROM. Maybe one will work for you but most are obvious suggestions. I have listed below their suggestions (most recent are at the top).
I have been in contact with Microsoft support to fix this problem but none have worked yet.
The No CD crack did not work for me either. Nothing happens and I am left at the desktop. The install seems to complete successfully but the game will not launch.